How to Respond to a Question from my Bookkeeper

How to Respond to a Question from my Bookkeeper

Here's how.
  1. All questions (Transaction Qs and Non-Transaction Qs) will be displayed under Open Questions on your Dashboard. Click Open on the specific transaction to add a response.

  2. Choose Add Comment, enter your response, then click Save.
  3. That's it! The team at Accountable Numbers will be notified of your response!


    • Related Articles

    • Overview of the Client Portal

      Video Tour of the Client Portal: The Dashboard: Announcements - this is where we share messages or notes with you. Upload Files - this is where you can upload any necessary documents, such as receipts for your transactions. Open Questions - this ...

    • How to Go Through the Onboarding Checklist in the Client Portal

      Log in to your client portal. Click on the Non-Transaction Qs tab. Go through each question. Once done, click Add Comment and comment Done to notify us that you've completed the process.

    • How to Edit My Response in the Client Portal

      Click on You have XX Transactions Questions or navigate to the Transaction Qs tab. Toggle to the Answered column to view the questions you have responded to. Click Add Comment and enter your new response and click Save. This will update your previous ...